Support
Maintenance Service 24/7
Frankies General Trading l.l.c have a product support engineer, we provide to our customer anywhere in the country. We work where the customer’s need can be fulfilled.
In the event of a failure in service, our technicians can fault find mechanical and electrical problems which can be rectified on site or within our extensive workshop facilities.
Frankies General Trading l.l.c is providing 24/7 emergency call service to its customers. If in need of an immediate response, a service engineer can be contacted and dispatched direct to site to restore power. We have well stocked with a wide range of spare parts for immediate assistance.
Warranty & Sale Service
manufacturer’s terms and conditions while a product is being actively marketed, and for a specified period of time after a product has reached end of availability. Please refer to Frankies General Trading l.l.c Warranty Statements or to the sales conditions for more details.
Installation
Our project team will work closely with you, from start to finish, ensuring your generating set is installed and commissioned safely and successfully, on time and with minimal disruption to your business operation.
They work in accordance with factory-issued commissioning procedures and written method statements and provide full commissioning certification for warranty validation.